Read this story and see if you don’t get a slow burn, or even an RCOB:
An Australian small business owner says she lost about $50,000 after Instagram suspended her accounts over what she describes as an innocent photo of three dogs.
Rochelle Marinato, managing director at Pilates World Australia, recently received an email from Instagram’s parent company Meta stating her accounts had been suspended because the image breached community guidelines relating to ‘child sexual exploitation, abuse and nudity’.
The photo had been mistakenly flagged by an AI moderator which confused the image of the dogs with those of children.
She appealed the decision and sent 22 emails to Meta, but received no assistance from the global tech giant, which owns Instagram, Facebook, Threads, Messenger and WhatsApp.
Ms Marinato claimed her story was just one of many and that the problem was widespread.
She also said it was impossible to talk to a human at Meta to explain her situation.
‘I couldn’t get a human to look at it. Clearly any human that looks at this photo is going to know it’s completely innocent,’ she said.
‘You can’t contact a human at Meta. There’s no phone number, there’s no email, there’s nothing and you’re literally left in the dark.’
To paraphrase Insty: And Skynet smirks.

